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Black Garden Gate

FAQ

SHIPPING 

Most items are made to order which is a much more sustainable production process and allows us to use minimal waste. Due to this, our fulfillment times are a little longer. Products can take up 5-10 days to ship but often will arrive sooner. If you require an item sooner than that, please reach out ASAP either through the contact page or Instagram. 

Shipping is via USPS first class mail or USPS priority mail. International orders are also shipped via USPS but can take up to 3 weeks depending on your country's customs process.

You will receive an automated email from us with your tracking information. If you can't locate the email, please check your spam folder.


CREATIONS 

This is a one-person business and all items are handcrafted, blessed and charged, and packaged by me alone. This means that no one else's energy is transferred through these items and once you receive it, it is in its purest and most powerful state. If you purchase one of my items from a local shop or it is gifted to you after it was already opened, I recommend that you cleanse it and connect to it prior to using it, similar to how you should when purchasing crystals, stones, vintage items, etc. 


I don’t accept returns or exchanges. But please contact me if you have any problems with your order.